Insurance

Complaints about payment protection insurance (PPI) eased back from last year's record, but still remain at historically high levels, according to the Financial Ombudsman Service.

Banks and credit card providers are reopening two and a half million old PPI complaints after unfairly rejecting or underpaying victims, the regulator revealed today.

Customers of Stonebridge International Insurance may be entitled to redress after the firm has been fined £8.4 million by the Financial Conduct Authority (FCA) for its underhand selling tactics and the way it handled customer requests to cancel their policies.

Hundreds of existing and former RAC and Budget insurance policyholders may be paying almost £50 a year for unwanted personal accident cover after failing to untick a box offering a free trial of the product.

Supermarket giant Tesco is closing its comparison site Tesco Compare at the end of August, but if you've bought a policy via Tesco Compare, you don't need to take any action to keep it in place.

Barclays' payment protection insurance (PPI) bill has climbed to £4.85 billion, after it announced it has set aside a further £900 million to pay for its part in the mis-selling scandal.

New rules should be brought in to help customers renewing their car and home insurance policies get a better deal, the Association of British Insurers (ABI) has told the regulator.

Thousands of Swinton Insurance policyholders are unwittingly having money taken from their accounts to auto-renew their policies a month before they're due to expire.

The competition watchdog wants the cost of providing courtesy cars after an accident to be capped to try to reduce the price of insurance premiums.