OFCOM

Silent and abandoned phone calls about payment protection insurance (PPI) are being investigated by telecoms watchdog Ofcom, which says consumers who get unwanted calls are getting around two each week.

Angry T-Mobile users hit by price hikes are launching a fight to escape their contracts penalty-free, citing a mix-up by the mobile giant. However, regulator Ofcom has put a dampener on the idea.

The price consumers pay to call 08, 09 and 118 numbers is to be made clearer, which Ofcom says could in turn drive call costs down.

Tougher action is needed to stop people being plagued by firms pushing them to make payment protection insurance (PPI) and personal injury claims, consumer campaigners said today.

Tesco Mobile users will never face mid-contract price hikes, which phone network customers often fall victim to, the supermarket giant has pledged.

Some BT customers have been told they could have 'super-fast' broadband, only to find their promised service consistently delayed by months.

The growing problem of nuisance calls is going to be tackled by Ofcom, the telecoms regulator has announced today.

Consumers are to be protected against landline, broadband and mobile firms that raise prices mid-way through their contract term.

Mobile giant Three must withdraw a "misleading" leaflet, which failed to include information stating that pay monthly mobile contracts could rise mid-term, the Advertising Standards Authority (ASA) ruled this week.