Phones

Mobile phone users are to be protected from "shock bills" if their handsets are stolen, with a new cap on the maximum cost of calls they will be expected to pay for.

Some T-Mobile customers are in line for refunds after winning a campaign over incorrect price rises which were applied earlier this year.

Most of Virgin Media's five million home phone, broadband and TV customers will be hit by average price hikes of 6.7% from February.

Four million TalkTalk home phone customers will have more power to stop nuisance and scam calls, including those from overseas, after the firm launched a call blocking service.

You'll soon be able to cancel mobile, landline, and broadband contracts without penalty if your provider hikes prices mid-contract and didn't forewarn you before getting the deal, after regulator Ofcom clarified its rules.

UK regulators are teaming up with counterparts in the USA and Canada to crack down on 'spoof' calls from telemarketing schemes.

If you've bought any online texts from O2, use them now or lose them – because the provider is scrapping its online text messaging service next month.

Just over four million Sky customers will pay 25% more for line rental from December compared to this time last year, as the provider is hiking costs. Some call costs are also due to rise too.

Millions of BT customers face increases on their line rental and call costs at the start of next year – but you can avoid the price hikes.