PPI

Consumers with a gripe against a claims management firm will be able to take their complaint to an independent arbitrator from next year.

Banks, building societies and credit card providers are making it easier to reclaim payment protection insurance (PPI), following a campaign by MoneySavingExpert.com and consumer group Which?. However, there is still more work to do.

Refunds for mis-sold payment protection insurance (PPI) have given the UK economy a boost, according to policy experts.

HSBC has taken a further £341.6 million hit to cover mis-sold payment protection insurance (PPI), it has been announced today.

Half of complaints made about mis-sold PPI by claims management companies (CMCs) between April and June were on behalf of customers who never had the product in the first place, according to Lloyds Banking Group.

Four of Britain's top five banks are reportedly set to take another £1 billion hit for mis-selling payment protection insurance – bringing the industry total to nearly £8 billion.

A record £730.5 million was paid out to victims of payment protection insurance (PPI) mis-selling by lenders in May, the Financial Services Authority (FSA) announced today.

The City regulator has admitted mistakes over payment protection insurance (PPI) mis-selling by failing to spot just how profitable the product was for banks.