Refund
'Four £66 Ed Sheeran tickets cost me £1,400 – but I got my money back'
Gig-goers have been left hundreds of pounds out of pocket following a 'hiccup' on the Viagogo site
3 February 2017
Heathrow flights cancelled and delayed amid heavy fog – your rights
More than 10,000 passengers flying in and out of London Heathrow have been affected by cancellations and delays
23 January 2017
Holidaymakers to be flown out of The Gambia amid political unrest – your rights if you've booked a trip
Thousands of holidaymakers in The Gambia are to be flown home amid political unrest
18 January 2017
Fighting Ryanair for flight delay compensation? Now it says you CAN go to a UK court – if you claim direct
Budget airline Ryanair has declared it WILL recognise the jurisdiction of British courts in flight delay claims
15 December 2016
Extra Energy blames delays in refunding in-credit ex-customers on IT glitch
Former customers of Extra Energy have been left waiting months for energy bill refunds
11 November 2016
American Apparel UK goes into administration – your gift card, return and refund rights
Customers are now unable to use their gift cards or get refunds for returned items
8 November 2016
Tesco Bank hacked – your rights and how to get a refund
Thousands of Tesco Bank current accounts were compromised by fraudsters over the weekend
7 November 2016
10,000s of NHS staff facing tax reclaim chaos
More than 16,000 NHS workers who overpaid tax and national insurance while training have applied for a refund
4 November 2016
Leeds collections firm to write off £414m of customer debt over 'historic failings'
Debt purchase and collections company Motormile Finance UK has agreed to provide redress to more than 500,000 customers
2 November 2016
John Lewis credit card-holders struggle to resolve payment issues after website outage
Customers say they are still battling to get through to the retailer as problems enter their third week
27 October 2016
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22 September 2021
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Martin's energy crisis emergency help
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How to thrive on a student budget
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£100+ off via grocery codes
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Ending. Covid self-employment grant
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Almost half of MoneySavers prefer to contact customer services via phone, finds new MSE poll
22 September 2021![]()
Almost half (47%) of MoneySavers prefer to contact customer services via phone, a new MoneySavingExpert.com poll has found. However, this varies greatly by age, with most younger respondents (aged 49 and under) preferring to use Live Chat services over phone. -
Avro Energy and Green cease trading - here's what it means for your gas and electricity
22 September 2021![]()
Energy suppliers Avro Energy and Green have become the latest firms to cease trading, affecting more than 800,000 households. If you're with either firm, your energy supply will continue and credit balances are protected. But DON'T switch now – sit tight and wait until your new supplier has contacted you. -
'I'm self-employed but confused about whether I can claim the fifth grant' – Unsure? Here's what you need to know
22 September 2021![]()
100s of self-employed people are confused about what constitutes being “adversely affected” by coronavirus, we have some helpful scenarios to work out where you stand, as well as HMRC’s guidance. -
Coronavirus Self-Employed & Small Limited Company Help
22 September 2021![]()
If you're worried about work during the coronavirus crisis, this guide looks at your rights if you're self employed, including what help's there for limited company directors. -
Coronavirus Travel Rights
22 September 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe
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Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Clever ways to calculate your finances
