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GHD customers charged multiple times for Black Friday orders
Customers of haircare company GHD have reported being charged up to 11 times for online orders after its website crashed on Black Friday
5 December 2019
Thomas Cook customers left confused by emails from claims firms
Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms
20 November 2019
10,000s owed refund of deputyship fees – how to claim
More than 80,000 people who have had deputies appointed for them by the Court of Protection are owed refunds of £240 on average – here's how to check who is owed
4 October 2019
320,000 Nationwide customers owed average £19 refund for overdraft charges
Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees
8 August 2019
'I was charged £700 extra using contactless on the tube' – don't be caught out
A London commuter was shocked to find she'd overpaid by more than £700 for her year's travel after tapping in and out using the same debit card on different devices. If you use Apple Pay or another mobile payment device on the underground or trains in London, make sure you don't get caught out
25 January 2019
Three million pay extra for passports after leaving it late to renew
More than three million applications for pricier premium and fast-track passport renewals have been made in the past five years, costing travellers an extra £130 million, MoneySavingExpert.com can reveal
20 November 2018
Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed
15 November 2018
Got an unused Oyster card? You could claim a share of £350m
Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards
13 November 2018
Vodafone introduces 30-day cooling-off period to let new customers leave penalty-free
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.
26 June 2018
Anger as Toto Energy customers plagued with 'nightmare service'
Scores of customers of Toto Energy have vented their anger over its 'hopeless service' and serious failings
25 June 2018
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25 May 2022
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10 big tips to cut motoring costs
Including MSE's new car insurance tool
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Top savings rates for a decade
1.5% easy access, 2.68% fixed
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Reclaim lost cash for FREE
Up to £50 billion's waiting to be found
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Energy price cap predicted to rise 42%
Should you fix?
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£25 M&S beauty bag with £30 spend
Normally £160
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Aged 45-70?
Can you boost state pension by £1,000s?
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Amazon £10 off £30 for some
Plus another 33 Amazon tricks
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For all the latest deals, guides and loopholes simply sign up today – it's spam-free!
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Morrisons becomes the fourth major retailer to hike meal deal prices this year - here's how it compares
24 May 2022![]()
Morrisons has increased the cost of its meal deal by 50p from £3 to £3.50, making it the fourth major retailer to up prices this year. Here's how it compares. -
NS&I to increase the Premium Bond prize rate to 1.4% - here's all you need to know
24 May 2022![]()
NS&I will increase its Premium Bond prize fund rate, which is equivalent to a yearly interest rate, from 1% to 1.4% from 1 June. The odds of each £1 Premium Bond number winning a prize will also increase from 34,500 to one to 24,500 to one. -
Coronavirus travel rights
24 May 2022![]()
We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel. -
Mis-sold an Amigo loan? Redress could soon be on its way after High Court approves complaints scheme
23 May 2022![]()
A compensation plan put forward by Amigo Loans to return at least £112 million to borrowers it wrongly mis-sold high-interest loans to has today (23 May) been approved by the High Court. The move is a significant win for borrowers and follows a previous proposal that was rejected by the Court. -
Toy subscription service Whirli goes into administration - what it means for refunds and returns
23 May 2022![]()
Children's toy subscription service Whirli has gone into administration. The collapse affects around 10,500 customers. Here's what it means for your refund and return rights.
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What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022![]()
It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Clever ways to calculate your finances
