Santander has apologised for its abysmal service over recent months and has pledged to improve the customer experience for its 25 million account holders.
Britain saw the largest rise in employment since records began in the three months to July as official figures today revealed 286,000 more people secured jobs.
Savers were once again left reeling as higher air fares and food bills helped keep rises in the cost of living over the past year well above the Bank of England's inflation target.