MoneySavingExpert News

Scottish and Southern

Ofgem fines power firms over missed energy efficiency targets

SSE, Scottish Power and energy generator GDF SUEZ/IPM are to pay penalties totalling £4.6 million to charity

12 December 2014

Energy switching slashed to 17 days for some

SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week

5 November 2014

Energy suppliers told to improve 'frankly awful' satisfaction levels

Ofgem has written to the big energy suppliers demanding they take action on the poor handling of complaints

26 September 2014

Ovo Energy top, Npower rock bottom in MSE's latest energy poll

Almost 80% of Ovo Energy users rated its service as 'great', while 9% said the same of Npower

22 September 2014

Energy prices to continue rising, experts say

Energy prices are unlikely to rise before December but there is a threat of increases over the next 12 months

9 September 2014

Hit by a lengthy power cut? You'll get more compensation from 2015

Ofgem is to increase the amount of compensation households get following a power outage

24 July 2014

Do you use SSE's Economy 10 tariff? You could be in line for a refund

16,000 SSE customers on the Economy 10 electricity tariff could be in line for refunds because their meters were faulty

15 May 2014

British Gas customers may escape new energy hikes – but they could still switch and save

British Gas says it doesn't expect to change gas and electricity prices during 2014

8 May 2014

Big six energy firms face competition probe

The big six energy companies could face an investigation into whether they are preventing competition in the market

27 March 2014

SSE freezes prices until 2016 – but you can still fix energy costs for less

Scottish and Southern Energy is to freeze household gas and electricity prices until at least January 2016

26 March 2014