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Yodel has been named as the parcel delivery firm that provides the worst service, in a Money Saving Expert poll of over 7,500 users.
21 January 2013
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Customers of stricken music chain HMV will be able to use gift cards in the company's stores from tomorrow following a U-turn, its administrators have confirmed.
21 January 2013
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Movie and gaming rental firm Blockbuster is the latest high street giant to go into administration, it has been announced today.
16 January 2013
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Music giant HMV is the latest high street store to go into administration. This is a full Q&A, which includes whether gift vouchers or returns will be accepted, and the rights of its staff.
15 January 2013
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All 187 Jessops stores will close from the end of business today, the photography chain's administrators have announced.
11 January 2013
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Photography firm Jessops has today gone into administration, rendering shoppers' gift cards invalid. What's more, it won't accept returned items.
9 January 2013
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Angry shoppers have been left frustrated by delivery giant Yodel for a second year running, after numerous reports of presents not arriving for Christmas.
4 January 2013
christmaspresents
Did your Christmas presents not arrive in time? You won't be able to make up for the disappointment, but you may be able to get your money back, or keep the item and claim compensation.
27 December 2012
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American Express cardholders can get their money back on some purchases, as part of two offers which will last until the end of the year.
17 December 2012

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