Thames Water
Thames Water takes payments from customers early in direct debit blunder
Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error".
14 April 2021
Is there a hosepipe ban and can I still water my garden? Here are the rules
Water companies are urging customers to limit how much water they use as fear of another hospepipe ban looms
12 July 2018
Customers ‘badly let down’ by water companies during Beast from the East
Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck
19 June 2018
Thames Water to give customers a share of £120 million over leak failures
Thames Water is to pay £120 million back to customers following an investigation by regulator Ofwat
7 June 2018
Thousands of homes have been left without water - here are your rights
Thousands of homes in England and Wales are still without water for a fourth day - here's what you need to know
6 March 2018
Average water bill to rise by £9 - see how yours will change
The average water and sewerage bill in England and Wales will rise by £9 in the next year – to £405
1 February 2018
Water bills in England and Wales going up by 2%
Water bills in England and Wales will go up by 2% on average from 1 April, water companies have announced
10 February 2014
Thames Water told it can't hike bills by 8%
Ofwat says Thames Water's 8% one-off increase to households' average bills of £354 can't be justified
8 November 2013
Thames Water customers could face one-off bill hike
Millions of households are facing an extra £29 on their bills, after Thames Water asked Ofwat if it can hike bills
12 August 2013
Household water bills to rise 3.5%
Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year
5 February 2013
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TV licence fee to be frozen for two years - here's all you need to know
17 January 2022![]()
The cost of a TV licence will remain frozen for the next two years, the Government has announced. Households will not see any increase to their £159 a year bill until 1 April 2024. -
Amazon shelves plans to stop accepting Visa credit cards - here's all you need to know
17 January 2022![]()
Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January. -
Barclaycard makes mysterious payments to customers who were wrongly charged, with some receiving £300 - here's all you need to know
17 January 2022![]()
Barclaycard is giving refunds to hundreds of credit card customers who have suffered issues relating to operations procedures, default fees and incorrect interest charges. Here's what you need to know. -
Universal Credit and other benefit claimants in Northern Ireland to get £200 towards energy bills - here's what you need to know
14 January 2022![]()
It comes as part of a new £55 million support package designed to help around 280,000 people with the cost of living. -
Savings app Chip shakes up its membership plans – what this means for you
14 January 2022![]()
Savings app Chip has simplified its membership plan structure, reducing it from three plans to two, and has also added its autosaving feature to its free 'Chip' plan. These changes – which came into effect on 14 January – apply to both new and existing customers.
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Martin Lewis: What makes us human – the sharing of ideas and knowledge
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I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes". -
Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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