Thames Water
Thames Water takes payments from customers early in direct debit blunder
Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error".
14 April 2021
Is there a hosepipe ban and can I still water my garden? Here are the rules
Water companies are urging customers to limit how much water they use as fear of another hospepipe ban looms
12 July 2018
Customers ‘badly let down’ by water companies during Beast from the East
Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck
19 June 2018
Thames Water to give customers a share of £120 million over leak failures
Thames Water is to pay £120 million back to customers following an investigation by regulator Ofwat
7 June 2018
Thousands of homes have been left without water - here are your rights
Thousands of homes in England and Wales are still without water for a fourth day - here's what you need to know
6 March 2018
Average water bill to rise by £9 - see how yours will change
The average water and sewerage bill in England and Wales will rise by £9 in the next year – to £405
1 February 2018
Water bills in England and Wales going up by 2%
Water bills in England and Wales will go up by 2% on average from 1 April, water companies have announced
10 February 2014
Thames Water told it can't hike bills by 8%
Ofwat says Thames Water's 8% one-off increase to households' average bills of £354 can't be justified
8 November 2013
Thames Water customers could face one-off bill hike
Millions of households are facing an extra £29 on their bills, after Thames Water asked Ofwat if it can hike bills
12 August 2013
Household water bills to rise 3.5%
Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year
5 February 2013
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29 June 2022
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Coronavirus travel rights
4 July 2022![]()
We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel. -
MSE Exclusive: Households in Great Britain due £150 million in council tax refunds – check NOW to see if you're one of the 862,000 due a payout
3 July 2022![]()
Households are being urged to check NOW if they are one of the 862,000 due a refund of overpaid council tax, with an investigation by MoneySavingExpert.com showing residents in England, Scotland and Wales could claim back a total of just over £150 million. -
Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works
1 July 2022![]()
Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more. -
Voxi's European roaming charge comes into effect - here's everything you need to know
1 July 2022![]()
New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations. -
Struggling with energy bill debt? Check if you can get a grant of up to £1,500 from British Gas – even if you're not a customer
1 July 2022![]()
The British Gas Energy Trust, a charity funded by British Gas, has reopened applications for grants of up to £1,500 to help people clear debts owed to their energy provider – and you don't have to be a British Gas customer to benefit.
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Martin Lewis: The one thing everyone aged over 66 needs to know
17 June 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
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