MoneySavingExpert News
Thames Water

Thames Water takes payments from customers early in direct debit blunder
Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error".
14 April 2021

Is there a hosepipe ban and can I still water my garden? Here are the rules
Water companies are urging customers to limit how much water they use as fear of another hospepipe ban looms
12 July 2018

Customers ‘badly let down’ by water companies during Beast from the East
Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck
19 June 2018

Thames Water to give customers a share of £120 million over leak failures
Thames Water is to pay £120 million back to customers following an investigation by regulator Ofwat
7 June 2018

Thousands of homes have been left without water - here are your rights
Thousands of homes in England and Wales are still without water for a fourth day - here's what you need to know
6 March 2018

Average water bill to rise by £9 - see how yours will change
The average water and sewerage bill in England and Wales will rise by £9 in the next year – to £405
1 February 2018

Water bills in England and Wales going up by 2%
Water bills in England and Wales will go up by 2% on average from 1 April, water companies have announced
10 February 2014

Thames Water told it can't hike bills by 8%
Ofwat says Thames Water's 8% one-off increase to households' average bills of £354 can't be justified
8 November 2013

Thames Water customers could face one-off bill hike
Millions of households are facing an extra £29 on their bills, after Thames Water asked Ofwat if it can hike bills
12 August 2013

Household water bills to rise 3.5%
Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year
5 February 2013
6 June 2023
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Get OVER £200 to switch bank
Now FOUR banks pay
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Stoozing's back
Can you make £400?
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Should you ditch Tax Credits?
For Universal Credit
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British Gas, E.on, Ovo, So fixes
Should you grab one?
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Tesco Clubcard 3x rewards ending
Boost urgently
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19-month NO-FEE debt shift
Massive best-buy
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10% extra off past 'best befores'
9p Snickers and more
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Two million Shell energy and broadband customers could be affected as businesses are put up for sale - what it means for you
6 June 2023Millions of Shell broadband and energy customers could be moved to a new provider in future as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal. -
EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you
6 June 2023EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. -
'We got a £7,500 council tax refund as carers thanks to MSE's tips' – here's how to check if you qualify for money off your bill
6 June 2023A dad is encouraging others to check if they qualify for the 'live-in carer' and/ or 'severe mental impairment' council tax discounts after he and his wife were granted a £7,500 refund and will also save £1,000s off their bill going forward. -
Tesco Clubcard warning: You've got ONE WEEK left to triple the value of your points and boost fuel earnings
6 June 2023If you're a Tesco Clubcard holder, you have just one week left to triple the value of your points by redeeming them at one of its 'Reward Partners', as from Wednesday 14 June you'll only be able to double their value. -
Skipton launches 7.5% regular saver for existing customers – here's who can get it and how
6 June 2023If you're a Skipton Building Society mortgage or savings customer you can now access its new 7.5% regular savings account.
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Martin Lewis: The one thing everyone aged over 66 needs to know
23 May 2023It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: Energy bill credit – how much is too much? Stop the rip-off and get back £100s, by understanding the monthly direct debit energy cycle…
2 May 2023Martin Lewis dissects how much energy bill credit is too much, and when it's best to ask for it back