Thames Water takes payments from customers early in direct debit blunder
Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error".
14 April 2021
Is there a hosepipe ban and can I still water my garden? Here are the rules
Water companies are urging customers to limit how much water they use as fear of another hospepipe ban looms
12 July 2018
Customers ‘badly let down’ by water companies during Beast from the East
Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck
19 June 2018
Thames Water to give customers a share of £120 million over leak failures
Thames Water is to pay £120 million back to customers following an investigation by regulator Ofwat
7 June 2018
Thousands of homes have been left without water - here are your rights
Thousands of homes in England and Wales are still without water for a fourth day - here's what you need to know
6 March 2018
Average water bill to rise by £9 - see how yours will change
The average water and sewerage bill in England and Wales will rise by £9 in the next year – to £405
1 February 2018
Water bills in England and Wales going up by 2%
Water bills in England and Wales will go up by 2% on average from 1 April, water companies have announced
10 February 2014
Thames Water told it can't hike bills by 8%
Ofwat says Thames Water's 8% one-off increase to households' average bills of £354 can't be justified
8 November 2013
Thames Water customers could face one-off bill hike
Millions of households are facing an extra £29 on their bills, after Thames Water asked Ofwat if it can hike bills
12 August 2013
Household water bills to rise 3.5%
Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year
5 February 2013
24 November 2021
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26 November 2021Martin Lewis has warned households against splurging this Christmas, while also highlighting the importance of being honest about their finances in a bid to remain debt-free over the festive period and beyond. Read below and watch the clip from The Martin Lewis Money Show Christmas Special for more.
British Airways passenger wins battle for cash refund after successfully taking the airline to court for flights cancelled due to Covid26 November 2021A MoneySaver has successfully taken British Airways to the small claims court and been awarded £300 after disputing the airline's decision to issue vouchers instead of a cash refund for flights cancelled due to the pandemic.
26 November 2021The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more.
25 November 2021If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.
25 November 2021MCE Insurance Company, one of the UK's biggest motorbike insurers, has fallen into administration. The collapse affects around 105,000 policyholders but MSE can confirm that customers will continue to be covered until the end of their policy and claims will still be paid.
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Clever ways to calculate your finances