MoneySavingExpert News


Beware paying for a day of EU mobile roaming but only getting a minute – MSE warns of sharp practices as post-Brexit protections end has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.

8 August 2022

Thousands of Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill – here’s what you can do

Almost 14,000 Vodafone customers have been unable to redeem Airtime Rewards against their mobile phone bill since the start of May due to a technical glitch. The cashback scheme has implemented a temporary fix, which sees cashback paid into your bank account, for now. Here is all you need to know.

19 May 2022

Vodafone's Voxi to charge customers up to £2 per day to roam in Europe from next month

Vodafone's VOXI brand is to start charging new and existing customers from £2 a day to use their mobiles in Europe. From 27 May, hundreds of thousands of VOXI customers will need to purchase a European roaming pass to make calls, send texts and use data abroad.

28 April 2022

Vodafone offers £10 mobile Sim deal to millions more households on benefits - but there ARE cheaper deals

Vodafone's Voxi brand has expanded who is eligible for its discounted mobile tariff to include those claiming disability living allowance (DLA) and personal independent payments (PIP).

13 April 2022

Millions more Vodafone customers will see their bills rise by 8.2% from 1 April - here's all you need to know about the increase

Vodafone customers who took out a mobile, tablet, smartwatch or broadband contract over a year ago are set to be hit with a price hike of 8.2% from spring. Here's all you need to know about who is affected and what's happening.

23 March 2022

Vodafone to bring back mobile roaming charges in Europe from the end of January

Vodafone is to start charging new and upgrading customers roaming fees of £2 a day to use their monthly allowance in Europe from January 2022.

5 January 2022

Jobseeker's Sim deal with UNLIMITED data, calls and texts for £10/mth is back

Jobseekers claiming certain work-related benefits can once more get unlimited mobile data, minutes and texts for £10 a month.

12 April 2021

Vodafone to hike pay-monthly bills by up to 4.5% from April for millions of customers - what you need to know

Millions of Vodafone customers will be hit with price hikes of up to 4.5% next month, the telecoms provider has confirmed.

25 March 2021

Three and Vodafone customers to be hit with up to 4.5% price hikes

Three and Vodafone customers will be hit with price hikes of up to 4.5% over the next few months

18 February 2021

Vodafone and Three to hit new and renewing pay-monthly customers with inflation-busting price hikes next year

Vodafone and Three pay-monthly mobile or broadband customers who sign up to a new deal or upgrade to a fresh contract face steep price hikes next year, after the companies made changes to their terms and conditions.

6 November 2020