Vodafone
Some EE and BT Mobile customers unable to use free EU roaming
Some EE and BT Mobile customers who fail credit checks can't use their UK allowances when travelling in the EU
30 August 2017
Dongle user wins battle with Vodafone over £10,500 data bill
A Vodafone customer who disputed a dongle bill has won a maximum £10,000 ombudsman payout
6 July 2017
Three to extend 'Feel At Home' offer – but some WILL still pay to use data in EU after roaming charges 'ban'
Three is adding to its list of countries with free roaming, but you'll still face a limit on your data use in the EU
12 May 2017
Vodafone to increase out-of-contract prices by up to £3.50/mth - beat the hike
Vodafone customers outside of the minimum terms of their contract from June will be slapped with a £42/year price hike
27 April 2017
Vodafone ordered to reduce customer's £10,500 data bill
Ombudsman rules the bill should be cut by 75% after investigation finds Vodafone was partly to blame
11 April 2017
'I was charged £10,500 for data on my dongle' – if your usage isn't capped, watch out
A Vodafone customer has racked up an astonishing bill after exceeding the data allowance on his uncapped Wi-Fi dongle
15 February 2017
Vodafone still getting far more complaints than its rivals – check your bill NOW
The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom
21 December 2016
Huge fine for Vodafone over billing and complaints handling – check your bill NOW for errors
Vodafone has been fined more than £4.6 million after Ofcom found issues with PAYG billing and complaints handling
26 October 2016
Pre-ordered a Samsung Galaxy Note 7? How to return it safely and get a refund
About 15,000 UK customers who pre-ordered the new Samsung Galaxy Note 7 have been urged to return the phones immediately
12 October 2016
Mobile networks agree to scrap unlocking charges
All major mobile networks have dropped unlocking charges for pay monthly customers outside their minimum contract term
9 October 2016
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