MoneySavingExpert News Which? Protection for insurance buyers unveiledNew guidance to protect consumers buying insurance online was published today.29 December 2009 EU says UK banks confuse customersEurope's banks have been condemned for bamboozling customers with hidden charges, complex price structures and shoddy advice.23 September 2009 'Millions' made in parking penalty profitsSome hospital trusts are making over a million pounds a year from sky-high parking and penalty charges, an investigation has found.18 August 2009 Report claims loan insurance rates hikedLenders have hiked the cost of regular debt insurance to recoup losses following the ban on lump-sum loan cover, a report claims.3 June 2009 Advertising watchdog to probe Natwest's "impartial" claimsNatwest is under investigation by the Advertising Standards Authority (ASA) over concerns its advertisements incorrectly claim it offers impartial financial advice. 6 May 2009 Scottish Power to pay households in creditScottish Power will award interest once a year to direct debit customers who overpay by more than £100.30 March 2009 Energy firms accused over high direct debit chargesEnergy providers have been accused of using customers’ money as interest-free loans.25 March 2009 First891011 Suggest a story Got a money-related news story that affects you? Email us