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boiler
Energy firms offering new boiler discounts when scrapping an old appliance may still be charging hundreds of pounds more than the competition.
12 January 2010
protection
New guidance to protect consumers buying insurance online was published today.
29 December 2009
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Europe's banks have been condemned for bamboozling customers with hidden charges, complex price structures and shoddy advice.
23 September 2009
clamp
Some hospital trusts are making over a million pounds a year from sky-high parking and penalty charges, an investigation has found.
18 August 2009
stock_market_rise
Lenders have hiked the cost of regular debt insurance to recoup losses following the ban on lump-sum loan cover, a report claims.
3 June 2009
natwestbranch
Natwest is under investigation by the Advertising Standards Authority (ASA) over concerns its advertisements incorrectly claim it offers impartial financial advice.
6 May 2009
electricpilons
Scottish Power will award interest once a year to direct debit customers who overpay by more than £100.
30 March 2009
lightbulb
Energy providers have been accused of using customers’ money as interest-free loans.
25 March 2009

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