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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

ocado
Online supermarket Ocado offers discounts to shoppers who pay for its 'Total Saving Pass' scheme giving customers up to 15% off certain items, but is it worth buying?
29 November 2011
halifax_atm
Halifax has launched what is believed to be the first ever 'rate for risk' 0% deal. While long term credit cards APRs normally vary with successful applicants' credit scores, until now 0% deals were fixed for all. It's feared if more firms go this way, it could set a worrying precedent for borrowers.
29 November 2011
train_in_station
Regulated rail fares will rise by 6% in the new year, not the expected 8%.
29 November 2011
oldercouple
Automatic pensions enrolment for small businesses is to be delayed a year, Pensions Minister Steve Webb said today.
28 November 2011
20poundnotes
The so-called 'free' banking system in the UK is a myth and has led to "damaging decisions", the regulator claims.
25 November 2011
20poundnotes
Borrowers are to be better protected from dodgy credit brokers, as the Office of Fair Trading (OFT) has today published new guidance setting out standards it expects.
24 November 2011
tescoclubcard
MoneySavingExpert.com users have reported reclaiming nearly £30,000 in old Tesco vouchers since we launched our guide to help you find old coupons a year ago.
21 November 2011
10pound_notes
The Government could be about to renege on plans to increase some state benefit payments in line with September's inflation rate.
18 November 2011
fireplace
Most people aged over 60 can apply now to get help towards their winter energy costs.
15 November 2011
houses_row
Mortgage rates have already started to creep up and the eurozone crisis could make matters worse.
14 November 2011
20poundnotes
The Government says it may consider allowing child trust fund (CTF) holders to convert their money into a junior Isa in future.
11 November 2011
studentloanapp
The communication of student fees has been described as a "national scandal" as a poll shows 59% of people in England feel they have little or no understanding of the new finance system.
9 November 2011
amazonlogo
Amazon customers can now get goods delivered to lockers in busy areas, which could stop shoppers having to take time off work to wait for deliveries.
7 November 2011
20poundnotes
Norwich and Peterborough Building Society (N&P) has this week been taken over by Yorkshire Building Society (YBS), which means big changes for many of its 420,000 customers.
4 November 2011
eggcard
The final stages of the sale of Egg were completed this week, meaning big changes for its 1.7 million customers.
3 November 2011
20poundnotes
Payment protection insurance (PPI) mis-selling victims received a whopping £239 million redress in August, according to latest figures from the City watchdog.
1 November 2011