Skip to content
MoneySavingExpert.com homepage
Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

20poundnotes
Top cash Isa from Santander to be withdrawn
Savers need to be quick to get the market's top easy-access cash Isa, as from Monday it'll be gone.
12 August 2011
airplaneundercarriage
Airline price transparency under investigation
Rules on how airlines display prices are being investigated by the European Commission (EC).
10 August 2011
supermarket
Supermarkets fined millions for price fixing
Tesco, Sainsbury's and Asda have today all been fined around £10 million each after the Office of Fair Trading (OFT) found them guilty of co-ordinating price increases.
10 August 2011
airportsleeping
Avoid holiday hell: know your travel rights
Consumers going abroad in recent years have had to contend with the growing threat of their tour operator going bust, but many don't know their travel rights when this happens.
5 August 2011
gashob2
British Gas owner posts £1.3bn profit, so why the price hikes?
British Gas owner Centrica faces public outrage today after reporting £1.3 billion in half-year profits - just three weeks after announcing massive price hikes.
28 July 2011
laptop_alone
Advertised broadband speed claims are 'false'
The gap between advertised and actual broadband speeds is growing, new research by telecommunications regulator Ofcom shows.
27 July 2011
girlwriting
Junior Isa limit to be £3,600
New regulations for junior Isas have today been laid down in Parliament by the Government.
27 July 2011
beach_sunset
The cheapest time for a summer holiday
Holidaymakers hoping to jet off on a package trip over the school summer break could save hundreds of pounds by going as close as possible to the re-start of term.
25 July 2011
knock_knock
Consumers warned over doorstep traders this summer
Consumers should beware of an increase in rogue doorstep traders this summer, warns the Office of Fair Trading (OFT).
20 July 2011
20poundnotes
Government wants more time on payday loan cost cap
The Government wants to conduct further investigations before deciding whether to cap the cost of payday loans and other types of high cost credit.
19 July 2011
cardsinwallet2
Capital One joins Amex at cashback card summit
Capital One has launched a new cashback credit card offer this week to rival the top plastic on the market, the American Express Platinum.
13 July 2011
beach_palmtree
Consumers unsure over cheapest holiday destinations
Travellers have huge misconceptions about the cost of going on holiday, a new survey reveals.
12 July 2011
shoppingbags2
Hurry to use Habitat and Jane Norman gift cards
Consumers with gift cards for retailers Habitat and Jane Norman are being urged to use them as soon as possible, as they'll soon be invalid.
11 July 2011
gasstove
Ofgem to scrutinise energy prices
Wholesale energy prices are to be scrutinised by energy regulator Ofgem, after end of year results were this week revealed by five of the big six energy providers.
7 July 2011
20poundnotes
Switching bank accounts to be made easier
It will soon be easier for consumers to switch bank accounts, as the Payments Council this week pledges to change the current system.
6 July 2011
phone_upset
Sky and Virgin to hike call costs this summer
Sky is to up its call costs tomorrow and Virgin Media users will also face telephone price rises from August.
5 July 2011