MSE News

December

'Misleading' Three ad didn't spell out potential mobile price rises

The ASA has ruled that Three didn't make it clear in a leaflet that pay monthly mobile prices could rise mid-contract

20 December 2012

Don't let online statements wreck mortgage and benefit chances

Many banks and government departments do not accept print-outs from online accounts as evidence of ID or income

20 December 2012

Fuel-save offers may cost you more

Some energy adverts promising large discounts and free energy are leaving consumers duped and often out of pocket

20 December 2012

Lloyds halts packaged current account sales

Lloyds TSB and Bank of Scotland will suspend the sale of paid-for current accounts in branches and over the phone

19 December 2012

Households who fixed energy are the winners

Households that switched to a cheap, fixed energy tariff before price hikes will have saved serious cash

19 December 2012

OFT 'needs more resources' to police credit firms

The Office of Fair Trading doesn't have the powers to regulate the consumer credit market effectively, a report says

19 December 2012

Know your train and Tube refund rights amid travel chaos

It's been a bad day for commuters, with more woe to come, so what can you claim if you're delayed?

18 December 2012

Fuel and mortgages push inflation down

The retail prices index rate of inflation dropped in November, new ONS figures show

18 December 2012

Orange and TalkTalk top telecoms complaints table

Orange and TalkTalk have been shamed as the most complained about providers by regulator Ofcom

18 December 2012

Energy bills to rise to pay for grid upgrades

Projects to improve gas and electricity networks will add an average £12 a year over the next eight years, says Ofgem

17 December 2012

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