December 2012

There's only a tiny window to beat the annual train and Tube price fare hikes, which could save you hundreds of pounds.

A landmark shake-up of the financial advice market takes effect today, meaning most consumers now have to pay an upfront fee for new investment and pension advice.

Halifax and Lloyds TSB customers have reported that they cannot access their cash from ATMs, while online banking isn't working and even debit cards are not working in shops, on one of the biggest party nights of the year.

Tesco Bank has stepped up a price war over personal loans by launching a deal with the lowest standard rate on record.

Did your Christmas presents not arrive in time? You won't be able to make up for the disappointment, but you may be able to get your money back, or keep the item and claim compensation.

Hundreds of thousands of consumers are in line for a refund of cash which they left in RBS, NatWest, Tesco and HSBC ATMs.

Many Northern Rock customers have discovered their loans are not protected by the Consumer Credit Act (CCA), despite having documents which say they're covered.

Friday wasn't just meant to be the end of the world, it was also the day when insurers were banned from using a customer's gender to calculate insurance prices.