Online payday lenders will be forced to publish details of their products on at least one price comparison website – a move which has been branded "flaccid" by MoneySavingExpert.com.
Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.
A mum-of-two has turned her part-time hobby of posting videos of animals singing Happy Birthday on YouTube into such a lucrative money-making scheme that she hopes to have paid off all of her debts by the end of March.
Passengers with complaints about flight delays and cancellations may be able to take them to an ombudsman-style scheme with binding powers from next year, under new plans revealed by the UK's aviation regulator.
Energy regulator Ofgem has been criticised by a group of MPs for failing to make sure customers are getting the best value for money. The group has also raised concerns about suppliers' profits.
The Financial Conduct Authority (FCA) has today launched a challenge to the industry to ensure it better protects vulnerable customers after research found that in some cases their treatment can lead to further stress and harm.
The firm 118 118's adverts once gave the nation a great giggle – yet its rip-off prices are no laughing matter. Its business model is, in my view, a near moral disgrace – and I'm not even talking about the fact it has set up a payday lender.