February 2015

Nationwide customers transferring funds via faster payments yesterday were left angry, worried, and in some cases out of pocket after a problem with the building society's system meant payments weren't being sent.

Virgin Money is rolling out its new current account, which offers 1% AER interest on balances of up to £100,000. But is it worth switching to?

The City of London Police has today said it will not carry out a criminal investigation into Wonga's debt collection practices after it was revealed last year that the payday lender used letters from bogus law firms to pressure customers into paying debts.

New rules will prevent private landlords letting out the coldest and draughtiest homes, which cost hundreds of extra pounds to heat, the Government has announced today.

BT has today announced that it has bought mobile and broadband provider EE, subject to approval, but it has confirmed customer contracts will remain the same for now.

Clubcard members planning on redeeming vouchers may want to hold on to them for now as Tesco is set to launch a series of flash sales over the next four weeks.

Update: 9.30am, 5 February 2015: Tesco Bank has this morning said that all customers can now see their accounts online as normal. But let us know if you're still suffering via the forum link below.

Bank staff are adding to the distress of people registering power of attorney by misunderstanding what rights are involved, making administrative blunders or losing important documents, according to the Financial Ombudsman Service.

Water and sewerage bills in England and Wales will fall by an average of 2%, or £9, over the year beginning April 1, water companies have announced today.