January 2019

Lloyds, Halifax and Bank of Scotland have apologised to customers after many reported being unable to make payments today.

Councils' targets for fixing the most severe potholes on their roads vary wildly, with repairs taking minutes in some areas and up to three days elsewhere, according to new data.

Mastercard customers will be sent emails or texts to warn them when they are approaching the end of a free trial and are about to be billed for a service, under changes to be introduced by the card scheme later this year.

Landlords and letting agents in England are set to be banned from charging tenants letting fees from 1 June. 

Some Europcar customers are still waiting for refunds over two weeks after an "IT issue" meant they were double-billed for car hire bookings, MoneySavingExpert.com can reveal.

The energy regulator has stepped in to stop tens of thousands of former customers of the failed supplier Economy Energy from being moved to the provider E (Gas and Electricity), it announced today.

UK motorists planning to drive to other European countries will need to get a 'green card' in the event of a no-deal Brexit, insurers have warned – and you'll need to apply for one at least a month ahead.

Over-50s financial provider Saga has announced it's closing its Platinum credit card in March, and customers have been told any outstanding balance will be "due and owing in full at that point". If you can't pay it off by then, your debt may be transferred but your interest rate could rise – here's what we know so far.

Pensioners who live together as a couple will only be able to make a new claim for pension credit when both partners are over the state pension age, under new rules set to come into effect in May - a change which could cost some £7,000 per year. If you'll be affected and are eligible to claim, do it ASAP to avoid missing out. 

BT has promised that it won't raise broadband, mobile or line rental prices for its millions of customers until March 2020 – but if you're out of contract, you're likely to be vastly overpaying.