Santander is still comfortably the worst bank account provider for customer service, according to a poll of MoneySavingExpert.com users, despite claims it had cleaned up its act.
An organisation which sets payment methods in the UK should consider bringing back the cheque guarantee card just months after scrapping it, MPs said today.
Taxpayer-backed Lloyds Banking Group has become the latest bank to announce a hit to its financial performance due to compensation payouts for mis-sold payment protection insurance (PPI).
4 August 2011
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