Record numbers of people are complaining to the Financial Ombudsman Service about mortgages – but it says people in trouble need to see help earlier if they get into money troubles.
Anyone looking to get a mortgage will have to have their finances scrutinised more closely from tomorrow under new rules , meaning some may find it harder to get a mortgage.
If you accidentally send a payment to the wrong bank account, you'll get more help in getting the money back from next month, under a new code of practice.
The UK's major banks and building societies will be investigated by the Financial Conduct Authority (FCA), following a number of high profile IT failures, it's been announced.