Finance

The Financial Services Authority (FSA) has ordered one of the largest ever compensation payouts from a single firm to hundreds of thousands of pension savers.

Charges for exceeding your overdraft are often far higher than exorbitant payday loan costs despite an overhaul of fees by many banks.

Banks are putting up a desperate fight to hold on to an estimated £2 billion in mis-sold debt insurance by flouting new rules that could mean compensation for around three million victims.

Some victims of debt insurance mis-selling may have to wait over two years to discover if they will receive compensation.

Members of consumer group Which? can now get free mortgage advice on every available home loan.

A consumer watchdog has called on the regulator to make its complaints data clearer to help the public understand how their bank or financial firm is performing.

Lloyds Banking Group has been joined by many of its rivals in freezing payment protection insurance (PPI) claims.

Santander has broken ranks and become an unlikely consumer champion by refusing to take part in controversial legal plans by banks to block mass compensation to payment protection insurance (PPI) mis-selling victims.

Banks will try to block moves by the regulator to ensure fair payouts for victims of debt insurance mis-selling.

Savers' protection against a UK bank or building society going bust will jump from £50,000 to £85,000 on 31 December.