The new chief financial ombudsman says consumers should not use claims management companies (CMCs) when making a complaint to the independent arbitrator.
Two former Northern Rock (NR) directors have been fined a combined £644,000 for publishing misleading mortgage arrears figures before the bank's collapse.
Kensington Mortgages must pay over £1 million in compensation after it was fined by the Financial Services Authority (FSA) for hammering borrowers behind on payments with huge charges.
12 April 2010
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