Lloyds Banking Group is being investigated by the Financial Conduct Authority (FCA) over the way it handles complaints over payment protection insurance mis-selling.
Insurance firm Swinton says it will refund thousands of customers after it was fined £7.38 million for mis-selling monthly add-on insurance policies by the Financial Conduct Authority (FCA).
Insurance companies who charge existing customers more than new ones to renew their policies are being investigated by the new Financial Conduct Authority (FCA).
A firm which runs mobile phone insurance policies sold by Phones 4u has been fined £2.8 million by the Financial Conduct Authority (FCA) for mishandling hundreds of complaints.
3 July 2013
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