RBS

Santander will become the latest lender to raise its standard variable mortgage rate (SVR), in a massive blow to hundreds of thousands of homeowners.

Santander has seen a big improvement in customer satisfaction but that hasn't stopped it maintaining the unwanted ignominy of being the worst of the major banks for customer service, in a poll of MoneySavingExpert.com users.

Banks, building societies and credit card providers are making it easier to reclaim payment protection insurance (PPI), following a campaign by MoneySavingExpert.com and consumer group Which?. However, there is still more work to do.

Taxpayer-backed Royal Bank of Scotland racked up more than £300 million worth of charges today as it counted the cost of an IT meltdown and two mis-selling scandals.

HSBC has taken a further £341.6 million hit to cover mis-sold payment protection insurance (PPI), it has been announced today.

Update - Fri 27 Jul: This story now includes information on when and how customers will be reimbursed.

Four of Britain's top five banks are reportedly set to take another £1 billion hit for mis-selling payment protection insurance – bringing the industry total to nearly £8 billion.

A record £730.5 million was paid out to victims of payment protection insurance (PPI) mis-selling by lenders in May, the Financial Services Authority (FSA) announced today.

Ulster Bank says 99% of its balances and payments are now up to date as the crisis which has engulfed huge numbers of its 1.9 million customers is nearly over.

Many holidaymakers will soon be jetting off for the summer, but before you go it's sometimes worth contacting your bank or credit card provider to let them know.