RBS

Santander customers who use the bank's agencies will have to travel to branches instead from October, after it announced plans to close all 139 outlets in rural and suburban areas.

If you've been hit by the floods and are struggling with emergency costs and mortgage payments, you may be able to get help after leading banks announced support measures.

Update: 6 February 2014: The RBS Group has confirmed that any missing interest has now been credited to affected NatWest and RBS customers' Isa accounts.

Lloyds Banking Group has set aside another £1.8 billion to deal with claims for mis-sold payment protection insurance (PPI), meaning the bill for its part in the scandal could top £10 billion.

If you're a customer of Lloyds, Halifax, Bank of Scotland or TSB, and were hit by this weekend's IT glitch which left many unable to withdraw cash and use debit cards – complain now if you've been left out of pocket.

NatWest and Royal Bank of Scotland's websites were hit by a cyber attack earlier today that left some customers unable to access their accounts.

RBS group customers hit by this week's IT glitch are reporting being offered compensation for the outage. If you've been affected, complain to the bank now.

NatWest and RBS customers have been left frustrated and unable to use their debit and credit card this following the third IT glitch the banks have suffered in 18 months.

NatWest, Royal Bank of Scotland and Ulster Bank customers won't be left out of pocket after an IT glitch left some unable to use their debit or credit cards on the busiest online shopping day of the year.

Consumers are being warned to never give out their Pin after a fresh wave of reports about a "courier scam", which criminals have used to steal millions of pounds from victims in recent years.