MoneySavingExpert News
Reclaim
The Prime Minister's office is to investigate banks and building societies' ability to take money from customers' accounts without permission.
24 September 2009
The Prime Minister has called on current account providers and the regulator to urgently "negotiate" to prevent payout delays if bank charges are ruled unfair.
22 September 2009
After scores of harsh comments from consumers about private parking companies, the representative body, the British Parking Association (BPA) has agreed to answer their questions directly.
19 September 2009
Halifax and Bank of Scotland (HBOS) are to cut overdraft penalty charges on their current accounts by the end of the year.
17 September 2009
We now have conclusive evidence banks and other financial firms reject complaints even when they know consumers are in the right.
15 September 2009
The shocking scale of consumer mistreatment is uncovered today as the lid is lifted on banks and other financial firms that brush off genuine complaints in the hope they will vanish.
15 September 2009
Natwest and RBS are slashing their bank charges for customers who go overdrawn without permission.
7 September 2009
Consumers won't know for another two months whether an appeal against one of the proposed clampdowns on payment protection insurance (PPI) sales has been successful.
7 September 2009
Just 6% of consumers whose complaint is rejected by their bank or financial provider take their case to the free Ombudsman service, despite them having a high chance of victory via that route.
4 September 2009
Lloyds TSB has been accused of failing to consider bank charges claims from those in financial hardship.
1 September 2009
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