Shopping

Dieters should avoid signing up to slimming aid trials from website Raspberry Ketone Fresh, after hundreds of customers reported having unexpected payments of over £150 taken from their accounts.

Theatre and concert-goers buying tickets from seven popular online sellers will soon see delivery and booking fees displayed upfront, following a crackdown on the industry.

Amazon shoppers can no longer get free postage on goods under £10 delivered to their home, after the online giant closed a loophole enabling customers to get around its £10 minimum spend policy. But there are still tricks you can use get around the crackdown.

Yodel and Hermes have been named as the delivery firms with the worst service, according to MoneySavingExpert.com users.

Home and garden retailer WorldStores has come under fire from shoppers after their goods failed to show up.

Online sales site BrandAlley has sent 20,000 customers a £25 gift card each after an IT glitch caused huge delays in processing orders.

A new campaign is challenging fees that can add over a third extra to the cost of live music, comedy and theatre tickets.

Update: 9 December 2014: While this news story was written last year, the information on your gift card rights still stands.