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Did your Christmas presents not arrive in time? You won't be able to make up for the disappointment, but you may be able to get your money back, or keep the item and claim compensation.
27 December 2012
American Express cardholders can get their money back on some purchases, as part of two offers which will last until the end of the year.
17 December 2012
Traders may be misleading consumers by not making it clear they have signed up to regular card payments, or that these can be cancelled, the Office of Fair Trading says.
12 December 2012
Asos customers were left enraged after a code giving up to 40% off was pulled early, though the fashion firm is giving let-down buyers a new deal in return.
11 December 2012
Christmas shoppers are spending less this year as consumers are tightening their belts, research shows.
6 December 2012
The squeeze on families' spending power was just as strong last month as it was a year earlier, a report found today.
26 November 2012
American Express cardholders shopping in London's West End this weekend can get £25 back when spending £50+ at selected retailers.
20 November 2012
Thousands of disappointed Boots customers were told they'd won a luxury trip to Barcelona — only to be told later the chemist had made a huge gaffe by emailing all entrants to say they were successful.
16 November 2012
Thousands of Comet customers have been left worried where they stand after the store went into administration, but many consumers have a legal right to get their money back if they've lost out.
13 November 2012
Co-op has attempted to safeguard its Christmas savings scheme to prevent another Farepak-type crisis in the unlikely event it went bust.
9 November 2012
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