Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

Just over three million customers will be hit with gas and electricity price rises from 1 December, after Npower became the third of the big six energy firms to announce a price rise.

21 October 2013

Nearly eight million customers will be hit with gas and electricity price hikes from 23 November, after British Gas today became the second of the big six energy firms to announce a price rise.

17 October 2013

16 October 2013

Over seven million customers will be hit with gas and electricity price hikes from 15 November, after Scottish & Southern Energy (SSE) became the first of the big six energy firms to announce a price rise.

10 October 2013

NatWest and RBS are among the providers which will offer 95% mortgage deals under the Government's new Help to Buy scheme.

8 October 2013

The days of shoddy payday loan practices could be numbered after the Financial Conduct Authority (FCA) today announced plans to crackdown on the industry.

3 October 2013

If you've suffered a lengthy flight delay, don't be put off taking the airline to court to claim the compensation you're rightly owed. Just ask one MoneySaver, who won a case against Thomson.

30 September 2013

Thousands of West Bromwich Building Society buy-to-let mortgage customers will be hit by rate hikes from December, despite having products which track the base rate. However, those affected can escape penalty-free.

23 September 2013

The Government says it will work with the European Union and Ofcom to make it easier for consumers to switch home phone and broadband provider, and to scrap mobile roaming charges.

17 September 2013

Today marks 100 days until Christmas, so here are 12 tips from MoneySavingExpert.com which you can do now to make sure you spend less on the big day.

16 September 2013

Bank switching should get easier from today, with the launch of a guarantee to ensure all your incoming and outgoing payments will get moved to your new accounts, along with a promise the transfer will happen within seven working days.

16 September 2013

Financial education will form a part of the compulsory national curriculum in England from September 2014, it's been confirmed.

12 September 2013

Over a million gym-goers will find it easier to cancel their contracts, following an investigation by the Office of Fair Trading (OFT).

10 September 2013

Using introductory rates to tempt savers into opening accounts is to be reviewed by the financial regulator as part of a wider study into the £1 trillion cash savings market, it's been announced today.

9 September 2013

Millions of Lloyds TSB customers have been transferred to TSB bank from today in one of British banking's biggest shake-ups.

9 September 2013

Millions are set to share up to £1.3 billion in redress after 13 high street banks and credit card firms agreed to offer money back for mis-sold credit card and identity theft protection – but most claims are on hold for now.

22 August 2013