April
AA and Sky top firms to haggle with
Communications and breakdown providers are among the best at giving in to your demands, our poll reveals
30 April 2012
ATOL travel protection scheme extended
Holidaymakers who book a flight and accommodation from the same company, within a day of each other, will be protected
30 April 2012
Inefficient energy firms cost consumers dear, report says
More than five million people could be overcharged because tariffs are not cost reflective, says new report
30 April 2012
Ofcom proposes further stamp price caps
Ofcom has today proposed a limit on the price Royal Mail can charge for second class large letters and small parcels
27 April 2012
HMRC sorry after 12,000 penalty threats sent in error
Thousands have been threatened with a fine for not submitting a tax return despite stating they weren't self-employed
27 April 2012
Government miles-per-gallon car figures 'unreliable'
Official government fuel figures overstate just how many miles cars can do to the gallon, it has been claimed
27 April 2012
Payday loan firms claim unfair treatment
Trade body the Consumer Finance Association says borrowers believe they get good value for money
26 April 2012
£300 million rise in Barclays PPI bill
Barclays has now set aside £1.3 billion, up from £1 billion, to deal with PPI compensation after a jump in claims
26 April 2012
O2 Wallet launches for mobile payments... with a host of fees
O2 has today launched an app, which allows mobile users to make and receive payments using a phone number
26 April 2012
Huge car insurance hikes over, AA says
Car insurance costs rose by 7.7% over the past year, but fell in the past three months, says the AA
25 April 2012
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EE and BT Mobile customers report network problems
21 May 2019
Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning -
Got a Huawei phone? Your rights as Google prepares to restrict its use of Android
21 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
21 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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