MoneySavingExpert News
Consumer rights
Some customers of the bank have received a post-Christmas surprise worth thousands of pounds after it started paying out compensation over a mistake it made in the information included in annual statements.
31 December 2014
With Christmas just over a week away, MoneySavingExpert.com has rounded up its top tips for cutting costs for shoppers planning to splurge on presents and festive trimmings.
16 December 2014
The legal right to cancel a contract signed on your doorstep has been reinforced following a landmark Supreme Court ruling.
18 September 2014
Shoppers now have more protection when buying goods and services and greater rights when things go wrong, as the EU Consumer Rights Directive is now in force.
13 June 2014
Plans to give consumers greater access to ways of solving disputes with companies over goods and services have been outlined by the Government.
12 March 2014
Consumers are set for stronger rights under the Government's draft Consumer Rights Bill – but the new law could be too difficult to enforce, MoneySavingExpert.com creator Martin Lewis told MPs today.
11 February 2014
If you've received an unsatisfactory service from a company, don't let your complaint join the 40 million which went unaddressed last year.
11 February 2014
Home and garden retailer WorldStores has come under fire from shoppers after their goods failed to show up.
9 January 2014
Online sales site BrandAlley has sent 20,000 customers a £25 gift card each after an IT glitch caused huge delays in processing orders.
23 December 2013
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