Nearly 20 million Vodafone pay-as-you-go customers are paying more for phone calls from today, as the mobile giant has begun charging users per minute, rather than per second for calls.
Angry T-Mobile customers hit by price hikes have proved it's worth fighting for your rights, as some have been able to leave their contracts penalty-free after an independent arbitrator backed their complaints.
A firm which runs mobile phone insurance policies sold by Phones 4u has been fined £2.8 million by the Financial Conduct Authority (FCA) for mishandling hundreds of complaints.