The energy regulator Ofgem has today introduced a trio of measures intended to offer greater consumer protection, including tougher new rules on the way direct debits (DD) are set.
The cost of a typical family's annual energy bill could soar to £2,000 because of the volatility of the energy market and the huge investment required.
British Gas, EDF, E.On, nPower, Scottish & Southern Energy and Scottish Power have given the strongest hints yet that there will be no price cuts this year despite rising profits.
Eon will automatically move hundreds of thousands of energy customers on its popular capped tariff that ends in October onto an expensive alternative capped deal.
Energy firms will have to stop unfairly grabbing consumers' money by setting exorbitant direct debits (DD) demands, under proposals announced today by the industry regulator.
7 August 2009
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