Refund

Consumers are set for stronger rights under the Government's draft Consumer Rights Bill – but the new law could be too difficult to enforce, MoneySavingExpert.com creator Martin Lewis told MPs today.

If you've been affected by today's Tube strike, you won't be able to get a refund for delayed or cancelled journeys.

Thick fog covering most of south east England left flights delayed and cancelled this morning, while others have been hit by problems over the past week. If you've been affected, here's a round-up of your rights.

Music giant HMV has today been bought by restructuring firm Hilco, but your rights remain mainly unchanged.

Weather forecasters are warning of major travel disruptions over the coming days, so consumers should know their refund and compensation rights in case of problems.

It's been a bad day for commuters, with more woe to come, so what can you claim if you're delayed?

Dozens of the UK's largest online stores have been warned to bring their websites up to scratch so they comply with consumer protection laws, or face action.

Consumers with gift cards for fashion retailer Peacocks can no longer use them as the company has gone into administration.

John Lewis has launched a never-ending refunds policy.