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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

traffic_cars
Motor insurance providers could stop offering third party insurance cover which is often wrongly thought of as a cheap option.
15 April 2011
10pound_notes
A mammoth 150,000 people have already checked if they're entitled to benefits just 48 hours after MoneySavingExpert.com launched a wide-ranging benefits check-up tool.
15 April 2011
cars_in_a_row
There's still no joy for drivers as the cost of car insurance continues to soar at record rates, with home premium prices also rising to their highest ever levels.
13 April 2011
clamp
Rogue parking companies operating on private land need to be tackled urgently, say consumer groups Citizens Advice and Consumer Focus.
12 April 2011
mobilephone_womanonit
Three quarters of mobile phone users could be wasting almost £200 a year each on the wrong contract.
11 April 2011
coins_in_hand
BT has launched an online charity-giving website that provides good causes with almost all of the amount donated.
7 April 2011
postoffice_logo
The Post Office is desperately trying to encourage more banks to provide current account services at its branches.
7 April 2011
piggybank
The 2011/12 tax year starts today, meaning everyone gets a new tax-free cash Isa allowance. But don't delay using it as it every day you stall you're losing interest.
6 April 2011
tax_scrabble_board
A huge tax shake-up tomorrow means you don't have to earn as much to qualify for some of the top current accounts.
5 April 2011
20poundnotes
Consumers are losing out as competition in retail banking isn't working, a report published today by an influential group of MPs states.
2 April 2011
tescoclubcard
Tesco Clubcard customers can double the value of their reward vouchers to spend on items including furniture, clothes and toys at the supermarket from Monday.
31 March 2011
barclaysbranchlogo
Barclays tops the hall of shame for the most banking complaints per customer.
30 March 2011
20poundnotes
Tens of thousands of pensioners will have to pay back an average £800 in underpaid tax following another HM Revenue and Customs tax code error.
29 March 2011
20poundnotes
We are in the thick of the cash Isa season with providers all feverishly competing for your money before the deadline to use this year's allowance closes next week.
28 March 2011
studying
Plans to help the poorest students in England remain in higher education have been unveiled today.
28 March 2011
airplaneundercarriage
Chancellor George Osborne will delay the planned rise on air passenger tax by one year, which would have cost flyers a combined £140 million.
23 March 2011