Finance

Consumers have been told the new financial regulator will work faster than its predecessor to stop mis-selling and protect customers.

Complaints to financial firms rose by 59% in the first half of this year, driven by a spike in the number of payment protection insurance (PPI) complaints , new data from the Financial Services Authority (FSA) reveals today.

Holidaymakers still need to watch out for optional extras being automatically selected when booking flights online.

A whopping £512 million was paid out to victims of payment protection insurance (PPI) mis-selling in July, the latest figures from the Financial Services Authority (FSA) reveal.

Consumers would be more likely to switch banks if they could keep their account number, new research reveals.

The City watchdog has announced a crackdown on inducements to bank staff that encourage mis-selling.

A controversial 'savings' provider will return thousands of pounds after concerns were raised about the safety of depositors' cash.

HSBC has taken a further £341.6 million hit to cover mis-sold payment protection insurance (PPI), it has been announced today.

The Financial Services Authority (FSA) has published new rules to stop consumers from being sold packaged current accounts with benefits they can't use.