Mobiles

Sim-only mobile broadband provider Samba Mobile closes down

Millions of EE pay-monthly mobile customers will be hit by a 2.7% price rise from 28 May – but if you're one of them, there's little you can do to leave your contract penalty-free.

EE says it's now fixed a problem which left many customers unable to use their mobiles last night and early this morning. But we're still hearing reports people are unable to make phone calls, send texts or use the internet.

Mobile provider Three is making calls to 0800, 0808 and 0500 numbers free, while it's also cutting the cost of dialling all other 08 numbers. But customers will have to take out a new contract to take advantage.

Facebook and Tumblr users who mistakenly signed up to a paid-for subscription service believing they were finding out who had viewed their profile could be due refunds after the regulator fined the firm responsible £45,000.

O2's eight million pay-monthly customers will be hit by a price rise of 2.7% from March – and if you're one of them, there's little you can do to leave your contract penalty-free as the firm has sneaked around new Ofcom rules.

If you're calling customer service helplines to complain, you soon won't be faced with costly premium rate numbers under a Government crackdown.