A firm which runs mobile phone insurance policies sold by Phones 4u has been fined £2.8 million by the Financial Conduct Authority (FCA) for mishandling hundreds of complaints.
The cost of using your mobile in the European Economic Area (EEA) has fallen today, while Britons heading to Croatia will also benefit from new roaming caps as the country joins the EU.
Mobile phone insurers have been slammed by the Financial Conduct Authority (FCA) for offering policies which simply don't provide the cover they promise.
The cost of sending a text, making and receiving calls and using data is capped in the EU, but many holidaymakers aren't sure which countries are in the European Union, which could leave them facing hefty mobile phone bills.
29 May 2013
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